Chris Arroyo
I Build
From Scratch
I build things—automation frameworks, internal platforms, mobile apps, and operational systems. With 10+ years in QA and a passion for AI-augmented development, I ship production systems that impact 100K+ users.
Specializations
What I Do
I combine deep QA expertise with AI-augmented development to build and ship production systems.
Test Automation
Building robust automation frameworks with Playwright, Selenium, Appium, and Cypress—now supercharged with AI for faster test creation and broader coverage.
AI-Augmented Development
Using AI as a force multiplier to build production systems, generate test plans, write detailed bug reports, and ship features at 10x speed.
Systems & Platforms
Designing and building full platforms from scratch—ticketing systems, inventory management, API integrations, and operational tools that solve real business problems.
Technical Leadership
Establishing departments, mentoring teams, and driving quality across QA, tech support, and manufacturing operations.
Career Timeline
Professional Journey
A decade of continuous growth across quality assurance, operations, and technical leadership
Tech Support Manager & Senior QA Engineer
Monovo
Promoted to Tech Support Manager after establishing QA department. Now leading Patient Support operations encompassing tech support, manufacturing fulfillment, and quality assurance across the organization.
Key Achievements
Leveraging AI to dramatically increase test coverage, generate comprehensive test plans, and produce detailed bug reports—multiplying QA output while maintaining quality standards.
Built comprehensive internal ticketing platform from scratch with Dialpad API integration, warehouse inventory tracking, and fulfillment request management—serving as the operational backbone for multiple departments.
Established 'Patient Support' operational umbrella, extending efficient ticketing and tracking systems to manufacturing fulfillment requests, medication requests, and patient-facing support processes.
Founded and scaled Monovo's QA department, implementing best practices for testing web, mobile, and Bluetooth hardware platforms with automated regression tests and CI/CD pipelines.
Reduced support resolution time by 40% through process optimization and automation, while maintaining comprehensive analytics for continuous improvement.
Lead cross-functional collaboration between Customer Success, Product, Tech, and Manufacturing teams to ensure operational excellence and user satisfaction.
Founder, Developer, and Designer
Venture Quest (Hobby Project)
Launched a gamified scavenger hunt app as a self-driven learning initiative, handling all aspects of development, design, and user engagement.
Key Achievements
Conceptualized and developed a cross-platform mobile app using Flutter for frontend and Firebase for backend services, achieving over 100 active users.
Designed and implemented admin tools for quest creation, task management, and user tracking to streamline the app's functionality.
Managed every facet of the project, from UI/UX design and development to marketing and community engagement, showcasing entrepreneurial skills.
Organized monthly quests to test new features, gather user feedback, and refine the app for a better user experience.
Quality Assurance Test Lead
365 Retail Markets
Led a team of QA engineers, enhancing mobile testing strategies and automation practices.
Key Achievements
Managed a team of 4–5 QA engineers, ensuring smooth collaboration on testing objectives.
Developed test plans and delegated tasks to streamline automation and testing goals.
Enhanced CI/CD pipelines to support efficient testing and rapid issue detection.
Mentored team members on test automation best practices and continuous testing techniques.
Senior Quality Assurance Engineer
365 Retail Markets
Drove innovation in QA processes and introduced automation for hardware and mobile applications.
Key Achievements
Engineered a credit card testing machine using Raspberry Pi, Arduino, and 3D-printed parts.
Automated test workflows via Node.js-based web app integration with Robot Framework.
Refined Android application testing processes, reducing regression issues.
Integrated automated test cases into Azure DevOps pipelines for continuous testing.
Quality Assurance Engineer
SaltStack (Acquired by VMware)
Focused on test automation, bug triage, and scalable QA processes in a fast-paced startup environment.
Key Achievements
Automated regression test cases using Selenium WebDriver and TestRail integration.
Managed bug triage from the open-source community via GitHub, ensuring timely resolutions.
Enhanced Linux proficiency for testing and debugging server-side applications.
Gained experience in AWS and GitHub workflows to streamline collaboration.
Quality Assurance Agent
CleanTelligent Software
Began my QA journey by testing web and mobile applications and learning foundational QA practices.
Key Achievements
Manually tested developer tickets for web and mobile applications, ensuring quality releases.
Tracked and documented bugs with detailed reports to support the development team.
Used tools like PuTTY to investigate server-side errors, contributing to efficient debugging.
Self-taught programming languages and QA automation practices during this time.
Portfolio
Featured Projects
From hardware robots to enterprise pipelines — real projects solving real problems
Credit Card Swiping Bot
Automating regression testing for credit card readers.
Raspberry Pi CI/CD Cluster
Scalable testing infrastructure using Raspberry Pi clusters.
Venture Quest
Gamified questing app for interactive scavenger hunts.
Playwright Professional Experience
Advanced Playwright frameworks in both TypeScript and Java.
Selenium Project
Robust web test automation framework with Selenium.
Appium Project
Cross-platform mobile app testing framework with Appium.
Technical Proficiency
Tools & Technologies
Battle-tested across startups, acquisitions, and enterprise environments
Test Automation
Languages
DevOps & CI/CD
Platforms & Tools
AI & LLM Tools
Also experienced with
AI-Augmented Development
How I Leverage AI
AI isn't replacing engineers — it's supercharging the ones who know how to use it. Here's my workflow for shipping at 10x speed.
Ideate
Describe the feature, test scenario, or automation need in natural language
Generate
Claude & Codex produce framework scaffolding, test cases, or automation scripts
Refine
Review, iterate, and customize with domain-specific QA knowledge and best practices
Ship
Deploy production-ready, tested code in hours instead of days
My AI Toolkit
Claude Code
Primary AI coding partner in the terminal — complex automation frameworks, architectural decisions, and full codebase reasoning
OpenAI Codex
Terminal-based AI agent for rapid test generation, boilerplate scaffolding, and autonomous multi-file edits
Ghostty + tmux
Lightning-fast terminal workflow — split panes running AI agents in parallel alongside builds, tests, and git operations
Prompt Engineering
Crafting precise, context-rich prompts that produce production-ready code on the first pass — not the fifth
This entire portfolio was built using AI-assisted development — from component architecture to animation systems.
Interactive Demo
QA Testing Laboratory
Live testing environments with automation-ready element IDs. Write your own test scripts against these modules.
E-Commerce Testing Lab
Complete shopping platform with product catalog, cart, checkout, and payment flows.
Authentication Testing
User auth flows with session management, security testing, and account recovery.
Data Management
CRUD operations with real-time updates, validation, and filtering against Firebase.
Optimized for
Get In Touch
Let's Connect
Looking for a QA leader who builds automation frameworks, departments, and processes from scratch? I'd love to chat about how I can help your team.
What I'm Looking For
QA Lead, SDET, Staff QA Engineer, QA Manager
Remote or hybrid, collaborative teams
Building QA orgs, automation strategy, DevOps